cek622 Privacy Policy

1 Introduction and Purpose

cek622 is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users. The main purpose of this privacy policy is to clearly inform you about what kind of information we collect, why we collect it, how we use it, and what measures we take to protect your information.

Our platform uses SSL encryption technology to keep all your transactions and personal information secure. We operate on a fair play principle and do not sell your information to third parties under any circumstances.

2 Information We Collect

When opening an account and using services on cek622, we may collect the following types of information:

2.1 Personal Identity Information

• Full name and date of birth
• National ID number or passport number (for identity verification)
• Email address and mobile number
• Permanent or current address

2.2 Financial and Transaction Information

• bKash, Nagad, or Rocket account number (for processing transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Details of betting and gaming transactions

2.3 Technical and Usage Information

• IP address and device identification information
• Browser type, operating system, and device model
• Time of access to the platform and session duration
• Information collected from cookies and similar tracking technologies

2.4 Communication Information

• Content of messages sent via live chat
• Communications sent by email
• Records of complaints or reviews

3 Purpose of Information Collection

cek622 collects and processes your information for the following legitimate purposes:

3.1 Account Management and Identity Verification

To keep your account secure and prevent fraud, we conduct an identity verification process (KYC — Know Your Customer). This protects your account from unauthorized access.

3.2 Service Delivery and Improvement

We analyze your usage patterns to personalize your gaming experience, manage bonuses and promotions, and improve the overall quality of the platform.

3.3 Financial Transaction Processing

The necessary information is used to securely complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.

3.4 Ensuring Responsible Gaming

Information is used to monitor your playing patterns, identify signs of problematic behavior, and provide responsible gaming tools.

3.5 Compliance with Legal Obligations

Information may be retained and provided as necessary to comply with applicable laws and regulations and to respond to legitimate requests from authorities.

4 Information Sharing and Third Parties

cek622 does not sell your personal information to anyone for commercial purposes under any circumstances. However, information may be shared in the following limited situations:

• Payment processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and banking partners.
• Game providers: Limited information may be shared with providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe to manage gameplay.
• Legal authorities: Information may be provided in response to a valid court order or a legitimate request from a government authority.
• Fraud prevention services: Specific information may be verified with verification services to ensure account security.

Your personal information is not shared with any third party other than in the cases mentioned above.

5 Data Security Measures

cek622 uses industry-standard technologies and methods to protect your information. The key components of our security framework are described below:

• SSL encryption: All data transmissions are encrypted using SSL/TLS technology, which protects information from unauthorized access.
• Secure server infrastructure: Our servers are operated to the highest security standards and undergo regular security audits.
• Two-factor authentication: A two-factor security system is in place for account logins.
• Access control: Only authorized staff can access user information, and every access is logged.
• Regular security testing: Regular security tests are conducted to identify potential vulnerabilities.

While we take every protective measure available, no guarantee can be given that data transmission over the internet is completely secure. You are also responsible for keeping your account password safe and not sharing it with others.

6 Cookie Policy

cek622 uses cookies and similar tracking technologies in your browser. Cookies are stored as small text files in your browser and are used for the following purposes:

6.1 Essential Cookies

These cookies are necessary for the core functionality of the platform. They are used to maintain login sessions, perform security verification, and save your preferences.

6.2 Functionality Cookies

These cookies are used to make the platform more usable by saving your language preferences, display settings, and other customizations.

6.3 Analytics Cookies

Analytics cookies are used to understand usage patterns on the platform and to improve the quality of the service. This information is processed in aggregate form and no individual is identified.

You can disable cookies in your browser settings. However, disabling some essential cookies may cause certain features of the platform to not work properly.

7 Data Retention Period

cek622 retains your personal information according to the following policy:

• Active accounts: All relevant information is retained for as long as the account is active.
• After account closure: Information may be retained for a defined period after account closure for legal obligations and dispute resolution purposes.
• Financial records: Transaction information may be retained for an extended period for audit and legal requirements.
• Deletion of expired data: Once the required retention period ends, data is securely deleted or anonymized.

8 Your Rights

As a cek622 user, you have the following rights regarding your personal information:

8.1 Right to Access

You can request from us at any time to find out what information we hold about you.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you can request that it be corrected.

8.3 Right to Erasure

In certain circumstances, you can request that your personal information be deleted, unless there is a legitimate reason to retain it.

8.4 Right to Object to Processing

You have the right to object to specific uses of your information.

8.5 Data Portability

In some cases, you can request your information in a structured, readable format.

To exercise any of the rights above, please contact our support team. We are committed to responding to legitimate requests in a timely manner.

9 Protection of Minors' Information

cek622 strictly provides services only to individuals aged 21 and above. We do not knowingly collect any information from minors. We conduct an age verification process at the time of registration.

If it comes to our attention that a minor has created an account, that account will be closed immediately and the related information will be deleted.

10 Changes to This Policy

cek622 may update this privacy policy from time to time. If any significant changes are made, we will:

• Display a notice on the platform.
• Send a notification to your registered email address.
• Update the date of the change at the top of this page.

If you continue to use cek622 after the changes, you will be considered to have consented to the new policy. Therefore, it is recommended that you visit this page regularly.

11 Contact

If you have any questions, concerns, or requests about this privacy policy, please contact us:

We generally try to respond to your requests within business days. For urgent matters, you can get quick assistance via 24/7 live chat.